Privacy Policy

This Privacy Policy explains what we collect, why we collect it, how we use it, and how you can exercise your privacy choices when shopping at eagleblack. We sell made-to-order T-shirts (print-on-demand) and ship within the United States.

By visiting or using eagleblack.com, you agree to the practices described here.

1) Definitions & Key Terms

  • “Company,” “we,” “us,” “our”: eagleblack, based in California, USA.

  • “Website” or “Service”: https://eagleblack.net and pages we control under this domain.

  • “Personal Data”: Information that identifies or can reasonably be linked to a person (e.g., name, email, shipping address, IP).

  • “Device”: Any internet-connected device you use to access our Website.

  • “Cookie”: Small text files placed on your Device to keep you signed in, remember preferences, measure site performance, and prevent fraud.

  • “Service Provider”: Contracted vendors (e.g., payment processors, shipping carriers, anti-fraud/analytics tools) who process data only to perform services for eagleblack.

  • “You”: A visitor, customer, or account holder on eagleblack.com.

2) What We Collect

We collect the minimum information needed to take your order, deliver it, and support you:

  • Identifiers: name, email, shipping address, (optional) phone number.

  • Order & payment context: items purchased, order totals, chosen shipping method.

  • Payment details via processors: We receive payment status tokens from Stripe and PayPal; we do not store full card numbers or CVV.

  • Technical data: IP address, cookie IDs, device/browser details, pages viewed, timestamps (for security, performance, and troubleshooting).

  • Communications: messages you send us (e.g., returns, exchanges, support).

  • User submissions (optional): reviews, photos, feedback.

We do not knowingly collect Sensitive Personal Information (e.g., government IDs, precise geolocation, health data).

3) How We Use Personal Data

  • Fulfillment: process orders, print tees, ship via USPS, provide tracking, and handle returns/exchanges.

  • Customer support: respond to questions, verify identity for account/order requests.

  • Fraud & security: detect/prevent unauthorized activity, protect accounts and payments.

  • Site performance & improvements: aggregate analytics to fix bugs and improve navigation, search, and load times.

  • Transactional messages: order confirmations, shipping updates, service notices.

  • Marketing (optional): with your consent or where allowed, send product news or offers (you can unsubscribe anytime).

4) Cookies & Similar Technologies

  • Essential cookies keep your session, cart, and checkout working.

  • Analytics cookies help us understand site usage in aggregate (e.g., page load errors).

  • We do not sell your data and do not share it for cross-context behavioral advertising.

  • You can control cookies in your browser. Blocking essential cookies may break key features like checkout.

5) What We Don’t Do

  • We do not sell personal information for money.

  • We do not share personal information for cross-site targeted advertising.

  • We do not store full payment card numbers or CVV on our systems.

  • We do not knowingly collect data from children under 13.

6) When We Disclose Information

We share Personal Data only as needed to run our retail operations or as required by law:

  • Service Providers: payment processors (Stripe/PayPal), printing/fulfillment partners, shipping carriers (USPS), customer support tools, fraud/security, and basic analytics. Contracts limit their use to performing services for eagleblack.

  • Business transfers: If we explore or complete a merger, acquisition, or asset sale, information may be transferred under confidentiality safeguards.

  • Legal compliance & safety: to comply with valid legal requests, protect rights, prevent fraud, or address security incidents.

We do not disclose Personal Data to third parties for their independent marketing.

7) Your Choices & Rights

  • Access/Know: Ask what categories of data we hold and obtain a copy where applicable.

  • Correct: Request updates to inaccurate information.

  • Delete: Ask us to delete information we collected from you (subject to legal/operational needs like fraud prevention and order records).

  • Opt-out of sale/sharing: We do not sell or share data for targeted advertising; you can still submit a “Do Not Sell or Share” request and we will honor it.

  • Marketing opt-out: Unsubscribe anytime via the link in our emails or by writing to us.

How to submit a request: Email contact@eagleblack.net with subject “Privacy Request” and include your name, the email used on orders, and any order numbers. We respond to verified requests within the timelines required by law (typically up to 45 days).

Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as an opt-out for that browser. For account-wide choices, also email us.

8) Data Security

  • TLS encryption protects data in transit on pages that handle personal or payment information.

  • Stripe/PayPal are PCI DSS Level 1 validated processors; we never store full card numbers/CVV.

  • We maintain administrative, technical, and physical safeguards; no system is 100% secure, but we work continuously to reduce risk and investigate incidents.

9) Data Retention

We keep Personal Data only as long as needed for the purposes described above:

  • Orders & records: retained for operational, accounting, and legal requirements.

  • Support tickets & emails: retained to track issues and improve service.
    When data is no longer needed, we delete it or de-identify it.

10) International Access

Our Website is operated from the United States. If you access it from another region, you understand information may be processed in the U.S. by eagleblack and its Service Providers.

11) Children’s Privacy

We do not knowingly collect Personal Data from children under 13. If you believe a child provided data to us, contact contact@eagleblack.net and we will delete it as required.

12) Links to Other Sites & Third-Party Services

Our Website may link to external sites or embed third-party tools (e.g., payment checkout pages, USPS tracking). Those parties operate under their own privacy practices. We recommend reviewing their policies when you leave eagleblack.com.

13) Advertising & Affiliates

From time to time, we may publish content that includes affiliate links to third-party products or services. If you click and purchase, we may earn a small commission at no extra cost to you. Affiliate links do not change your data rights; the third party’s privacy practices apply once you leave our Website.

14) Changes to This Policy

We may update this Privacy Policy to reflect new features, vendors, or legal requirements. Changes take effect when posted with the new Effective date at the top. Material changes will be highlighted in-page for visibility.

15) Contact Us

Questions or requests about privacy?

Company Name:Altamont Pharmaceutical Holdings, LLC

Address: 3031 Tisch WaySan Jose, CA 95128, United States

Email: contact@eagleblack.net

Phone: +1 (408) 479-7842

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days